Support
Quick fixes for purchases, backups and accounts. We reply to feedback within 3 working days.
- Send feedbackQuestions, bugs and bad ads.
- Suggest a gameTell us what you'd like to play next.
- Delete your dataRemove your online account and its records.
- Privacy policyWhat is collected, why, and where.
- Terms of serviceThe rules for using Duo Clash.
- EULAThe licence for the app.
Common questions
Open Settings, then Shop, and choose No ads. Premium also removes ads and opens every locked game and look while it's active.
Open Settings, then Purchases, then Restore purchases, signed in with the same Google account.
We sometimes switch a game off for a short time while we fix a problem. It comes back in an update or on its own.
In Google Play Games. Connect it from the Rivalry screen. On a new phone, connect the same Google account and choose Restore in Settings, Backup.
Open Settings, then Online play account, then Delete my online account. You can also ask on the data deletion page with the player ID that Settings shows. Play Games achievements and backups are kept by Google and managed in Google Play Games settings.
Write to us through the feedback page with the name of the game and what you saw. Please don't include your name or personal details.
Open Settings, then Help and feedback, then Suggest a game, or use the suggestion page.